Frequently Asked Questions
I already own a GeoPal, do I need to purchase a new one for this event?
I already own a Pedometer, can I use that for this event?
My GeoPal was lost during the event, what can I do to recover my steps and donations?
Can I add/invite donors even after the event has started?
Is my information Private?

I already own a GeoPal, do I need to purchase a new one for this event?
You only need to purchase a new GeoPal if your current GeoPal is not a version 2 (code-based) GeoPal.
I already own a Pedometer, can I use that for this event?
Unfortunately no. GeoPalz pedometers use encoded steps and a different type of pedometer won’t have the same encryption.
My GeoPal was lost during the event, what can I do to recover my steps and donations?
Please contact the event organizer who will help you recover the steps and update them on GeoPalz.com so the donations are processed correctly.
Can I add/invite donors even after the event has started?
Yes, you can invite and add donors throughout the length of the event.
Is my information Private?
Yes. Please see GeoPalz Privacy Policy for more information.